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Fire Department FAQs
Updated On: Jan 29, 2008 (11:00:00) PRINT/SAVE Article Email Article to FriendEMAIL Article

Fire Department FAQs

How long does it take a fire engine to get to a fire or medical emergency after 911 has been called?

It takes between 3-5 minutes for engines to arrive on scene after a 911 call has been placed.

Why do I have to dial 911? Can't I call the fire station directly and save time?

The 911 emergency system is designed to save valuable seconds. When you dial 911, the system routes the police or fire unit that is closest to your home. Fire stations are not properly equipped to take emergency calls and calling the station directly actually wastes response time.

Why can't I go to any hospital that I want?

It is the Everett Fire Department's policy to try, whenever possible, to have each patient
transported to their hospital of choice. However, depending on the severity of a patient's condition we cannot always spend the additional time it would take to reach their hospital of choice. In addition, paramedics are mandated to take certain types of patients, i.e. serious traffic accidents, to the nearest Trauma Center. Hospitals may also divert paramedics when they are extremely busy to allow for more rapid treatment.

How do I go about drawing up an escape plan for my home/business?

The four basic steps to draw up an escape plan for your home includes:

  1. Draw a floor-plan of your home;
  2. Agree on a meeting place;
  3. Practice your escape plan; and
  4. Make your exit drill realistic.

You can also refer to www.survivealive.org for information including how to survive alive, tour the survival house, fire and life safety information, and kids & teachers information.

What is the best thing to do for a burn?

Cool a burn with water. Do not use ointments, butter or other substances. For minor burns contact a physician. For serious burns, dial 911 immediately.

What kind of fire extinguisher should I buy?

Homeowners should buy an extinguisher that can handle class A-B-C fires. They should be designed to extinguish fires that usually occur in homes; including wood, paper, flammable liquids and electrical fires.

Do I need to put a smoke detector in every room? How many do I need?

Smoke detectors should be placed outside each sleeping area and on every level of the home, including the basement. On floors without bedrooms, detectors should be installed in or near living areas such as dens, living rooms, or family rooms.

How often should I change the batteries in my smoke detector?

You should change your batteries at least annually. An easy way to remember to change your batteries is when you turn your clock back in the fall.

What should I do during an earthquake?

If you are indoors, stay there. Get under a desk or table, or crouch down along an inside wall or hallway. If you are outdoors, get into an open area away from trees, buildings, walls or power lines. If you are driving, pull your car to the side of the road and stop. Avoid overpasses or power lines. Remain inside until shaking is over. If you are in a high-rise building, stay away from windows and outside walls. Get under a table. Do not use elevators.

Is there a difference between a fire engine and a fire truck?

Yes, there is. A fire engine has hose, a water tank, a pump (to pump water), hose, and a small assortment of ladders. A fire truck usually does not have a pump, hose, or water tank, but has a tall ladder fixed to the truck and over 100 feet of portable ladders along with additional equipment.

Why are there fire engines at the grocery store?

Because firefighters are required to work a 24-hour tour of duty they shop for and prepare their lunch and dinner each day. They do this because it is more convenient when responding to emergency calls.

Why do they always send a fire engine when I only called for paramedics?

Most medical emergencies require multiple personnel to perform the various tasks associated with patient care.

The following information is available:

  • Always Ready - Proud To Serve (Posted: Nov 14, 2007 21:26:23)
  • Fire Prevention Tips (Updated: Nov 13, 2006 20:12:00)
  • Smoke Detectors (Updated: Jun 20, 2010 13:15:00)
  • Move Right For Sirens & Lights (Updated: Feb 14, 2006 11:44:00)
  • Exit Drills In The Home (Updated: Jun 20, 2010 13:12:00)
  • Medic One Foundation - CPR Training (Updated: Jun 20, 2010 13:16:00)


  • Page Last Updated: Nov 14, 2007 (21:26:23)
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